If you are using EMC UIM/P 4.1, 4.1 Patch 1 or Patch 2 and your UIM/P is not connected to the Internet you may have an issue with starting Configuration Center.
It starts to load the client but then crash with the following error:
“An unexpected problem has occurred. Please contact EMC Customer Support”
And when you click on details you have lovely java error, meaningful as always (yes, Sheldon, it’s sarcasm…):
java.lang.NullPointerException
at com.powerup.service.ServiceLocator.getDomainService(ServiceLocator.java:217)
at com.powerup.common.ServiceFactory.getDomainService(ServiceFactory.java:212)
at com.powerup.common.ServiceFactory.loginWithToken(ServiceFactory.java:100)
at com.powerup.configmgr.client.app.login.cmds.SilentLoginCmd.performLogin(SilentLoginCmd.java:15)
at com.powerup.configmgr.client.app.login.cmds.LoginCmd.execute(LoginCmd.java:50)
at com.powerup.configmgr.client.mvc.ClientEvent.execute(ClientEvent.java:196)
at com.powerup.configmgr.client.mvc.ClientEvent.executeCmds(ClientEvent.java:184)
at com.powerup.configmgr.client.mvc.awt.ClientController.processClientEvent(ClientController.java:391)
at com.powerup.configmgr.client.mvc.swing.JClientController.processClientEvent(JClientController.java:212)
at com.powerup.configmgr.client.mvc.swing.JClientController$WeakSwingWorker.construct(JClientController.java:135)
at com.powerup.configmgr.client.mvc.swing.SwingWorker.run(SwingWorker.java:249)
at java.lang.Thread.run(Unknown Source)
Are you trying to blame UIM/P again? Surprise, surprise, you are right!
It’s is UIM/P bug and the engineering team have written a fix for it, so if you have this issue please log a call with VCE Support and refer to this post and we can help you.
I’m sure it will be permanently fixed in the next UIM/P release.